Shoppers at 1 Utama Shopping Centre faced significant disruption this afternoon after a power outage affected the entire complex.
The blackout, which reportedly occurred around noon, caused widespread problems including halted movie screenings, darkened common areas and severe traffic congestion within the car park, according to the New Straits Times.
Frustrated visitors took to social media to highlight the situation. Facebook user Julian Davidson Tan urged mall management to allow vehicles to exit freely, writing: “Please open the carpark barriers and let cars exit — and stop more cars from coming in.”
Some users joked that the mall may have forgotten to pay its electricity bill.
In an update at approximately 1.22pm, Tan confirmed that electricity supply had been restored but cautioned the public to steer clear of the mall.
“Power restored (~1.22pm). Avoid One Utama for now. There’s a major outage across both wings, most shops are closed, and cars are stuck in the carpark. It’s been more than an hour and the situation isn’t improving,” he posted.

