A convenience store employee has been suspended pending investigation after a viral incident involving an alleged soup-throwing dispute with a food delivery rider.
According to FMT, the convenience store chain said it takes the matter seriously and has already taken internal action while investigations are ongoing.
The company confirmed that the staff member involved has been placed on immediate suspension from duty.
It also stressed that it does not tolerate any form of rude, unsafe or disrespectful behaviour towards customers or members of the public at its outlets.
Management added that further disciplinary action will be taken if necessary once the internal investigation is completed, and urged the public to allow the process to proceed.
The incident went viral after a 23-second video was uploaded on social media showing a confrontation between a food delivery rider and a store employee.
The rider later claimed on TikTok that the dispute began after he asked about his order, before the staff member allegedly responded aggressively and threw soup at him.
The clip quickly spread across multiple platforms, sparking public debate and calls for a thorough investigation into the incident.
