The Social Welfare Department (JKM) has recorded 4,276 cases of domestic violence between 2021 and October last year.
JKM’s Enforcement and Legal Division director Ismail Arul Raj Amirudin said women made up the majority of victims, with 3,929 cases, while 347 cases involved male victims during the same period.
He said the main causes identified in domestic violence cases include temper issues, misunderstandings between partners, drug addiction, financial problems and jealousy.
“Based on JKM records, there are five main factors contributing to domestic violence, including anger management issues among perpetrators,” he said in an interview with Harian Metro.
He added that most reported cases involved physical abuse causing injury to victims, while others included psychological and emotional abuse, intimidation and threats.
“There are also cases where victims are deliberately placed in fear of physical harm, or threatened regarding their safety, property or third parties,” he said.
Ismail said some perpetrators also used sexual coercion or threats to force victims into unwanted acts.
He stressed that JKM and police officers are tasked with assisting victims under the Domestic Violence Act 1994 (Act 521), including explaining their legal rights and protection options.
He said officers also help victims apply for Interim Protection Orders (IPO), arrange safe shelter, transportation, and access to medical treatment when needed.
In urgent cases, officers may also assist in obtaining Emergency Protection Orders (EPO), as well as facilitating applications for Protection Orders (PO) and placement in safe houses.
JKM also provides counselling services, legal guidance, and referrals to relevant agencies such as courts, legal aid departments, marriage tribunals and mediation bodies, as well as assistance for financial aid, employment and skills support.
Ismail reminded that domestic violence should never be normalised or seen as a private family matter.
He encouraged victims to seek help early, noting that support services are confidential, professional and focused on safety and welfare.
“Taking the first step by calling a helpline or speaking to someone trusted is important. Seeking help is a right, not a shame,” he said.
Victims can contact police stations or district welfare offices, call MERS 999, the Talian Kasih hotline at 15999, or send messages via WhatsApp at 019-2615999 for assistance.
