A China Eastern Airlines flight travelling from Chengdu to Shanghai experienced a ground incident after landing at Shanghai Hongqiao International Airport on 2 May, when its left wing reportedly struck a passenger boarding bridge during taxiing.
The aircraft had safely landed and was slowly moving towards its designated parking bay when the collision occurred. All passengers on board were reported safe, although they were temporarily stranded inside the cabin for more than 30 minutes before disembarking in an orderly manner via an alternative exit.
According to a statement from China Eastern Airlines, the aircraft developed a mechanical abnormality while taxiing at low speed towards the gate. Despite the flight crew’s attempt to handle the situation according to standard procedures, the aircraft ultimately made contact with the jet bridge, resulting in minor structural damage.
The airline has apologised to affected passengers and confirmed that a full investigation is underway to determine the exact cause of the incident. Initial reports suggest the aircraft may have experienced a braking system malfunction or insufficient braking force during taxi operations.
Video clips circulating online appear to show the aircraft’s wing repeatedly brushing against the jet bridge as it approached the parking stand at Shanghai Hongqiao International Airport. One passenger told local media that a slight impact was felt inside the cabin as the aircraft overran its intended stopping position.
In response to the disruption, passengers were compensated 300 yuan each by the airline, while operations at the gate were briefly affected as ground staff assessed the situation.
Aviation observers noted that based on preliminary information, a sudden braking failure or reduced braking efficiency remains one of the most likely technical explanations, although authorities have not yet confirmed the cause.
