A local restaurant has gone viral after exposing an alleged scam attempt involving edited food photos and demands for compensation over a supposed cockroach incident.
In a statement shared online, the eatery claimed it received two photos through WhatsApp from an unidentified man alleging that a cockroach had been found in food served at the restaurant several days earlier.
According to the restaurant, the caller claimed he had dined at the premises together with his wife and son and alleged that the child had accidentally eaten part of the contaminated food.
The man reportedly warned the restaurant that legal action and official complaints could follow if compensation was not paid immediately.
He allegedly claimed that all three family members had sought medical treatment and injections for possible bacterial infection, costing them RM250 in total.
The restaurant said the caller then demanded reimbursement for the medical expenses and allegedly promised not to pursue further action if payment was made.
However, the restaurant grew suspicious after the individual reportedly avoided answering questions about when the incident happened and why staff were not informed immediately during the visit.
Management later claimed they discovered the photos used in the complaint may have been taken from a previous customer review posted online.
The eatery alleged the original images were possibly edited before being sent through WhatsApp as part of the compensation demand.
“We found that the caller downloaded the photos from our customer’s review and probably edited the original pictures,” the restaurant stated.
The business also warned other restaurant operators and members of the public to remain alert against increasingly sophisticated scam tactics circulating online.
At the same time, the restaurant stressed that it takes customer complaints seriously and would immediately investigate any genuine hygiene or food safety concerns raised by diners.
Management said customers are encouraged to report issues directly on-site so staff can respond quickly, rectify the situation and improve service standards where necessary.
The incident has since sparked heated discussion online, with many netizens urging businesses to stay cautious when handling compensation claims made through social media or messaging platforms.
