The Ministry of Transport (MOT) has taken firm action following a sexual harassment incident involving a Grab driver and a passenger in Johor Bahru.
Transport Minister Anthony Loke Siew Fook said he has instructed the Road Transport Department (JPJ) to immediately revoke the driver’s Public Service Vehicle (PSV) licence, effectively barring the individual from operating on any e-hailing platform.
“This action means the driver is no longer allowed to provide services on all e-hailing platforms,” he said in a statement on Tuesday, underscoring the ministry’s zero-tolerance stance on passenger safety.
In addition, MOT, through the Land Public Transport Agency (APAD), will summon all e-hailing operators, including Grab, to present improvement and corrective action plans aimed at strengthening passenger safety measures across the industry.
Anthony stressed that the ministry will not compromise on any behaviour that endangers passengers and is prepared to extend full support to the victim to ensure police action is taken against the alleged perpetrator.
The incident gained widespread attention on Monday after a video circulated online showing an e-hailing driver allegedly sexually harassing a female passenger.
The footage, reportedly recorded by the passenger herself, showed the driver reaching his hand towards the back seat in an attempt to touch the woman, who immediately pushed it away.
The driver was also alleged to have asked the woman about her age and made inappropriate remarks about her “price” in Mandarin, further fuelling public outrage and calls for stricter enforcement against misconduct by ride-hailing drivers.
